Frequently Asked Questions
Welcome to the Home Hero Handyman Services FAQ. We are dedicated to saving the day for homeowners in Arvada, CO, and the surrounding areas. If you have a question that isn't answered below, please don't hesitate to contact your local hero directly. Leonard Ortega is certified and insured.
What types of handyman services do you offer in Arvada, Colorado?
As your local Home Hero, we tackle small-to-medium home repair, maintenance, and installation projects. If your "To-Do" list involves hanging shelves, patching drywall, fixing a door that won't close, assembling furniture, or basic fixture replacements (plumbing or electrical), we are your team.
We also possess deep local expertise in common Colorado home problems, including:
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Drainage solutions to combat expansive clay soil movement around foundations.
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Winterization tasks to prevent frozen exterior pipes and hose bibs.
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Securing vents and eaves against local wildlife (squirrels, raccoons, birds).
Are your estimates free?
We do not believe in surprise charges. We offer two ways to get an idea of cost:
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Free Virtual Estimate: For most small, common tasks (like fixing a door or patching drywall), you can send us a few photos and a description of the problem. We can often provide a reliable estimate over the phone or email.
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Paid On-Site Estimate: If the problem is complex or requires on-site diagnosis (such as sourcing a mystery leak or assessing clay soil movement), we charge a flat diagnostic fee to cover the trip and assessment. If you choose to hire us for the repair, this fee is applied toward the final bill.
Are there any services you don't perform?
To maintain our focus on efficient, high-quality handyman repairs, we do not perform major renovations (such as full bathroom or kitchen remodels), full roof replacements, or master plumbing/electrical work that requires heavy municipal permits. For smaller aesthetic or functional repairs in those trades, however, we can often help. If you aren't sure, please ask!
How do you charge for your services?
For smaller projects, we typically charge a flat hourly rate with a minimum. For larger, multi-part projects (like installing several ceiling fans and patching multiple rooms of drywall), we will provide a comprehensive flat-rate quote.
Do you guarantee your work?
Absolutely. A true Home Hero stands behind their service. We provide a 30-day warranty on our labor. If a repair we made fails within that time due to workmanship, we will return to fix it at no cost to you.
Who pays for materials?
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You supply: If you have already purchased the ceiling fan, light fixture, or faucet you want installed, that's great. We just provide the tools and labor.
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We supply: If materials are standard hardware (lumber, drywall, standard caulk, plumbing fittings), we can supply them. We add a fair markup to cover the sourcing time and transportation of those materials.

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